Oops! They Did It Again! InfoGov Isn’t Just For The Big Guys

About a month ago I tweeted a link to a story that keeps cropping up.¬† The link to the local #WFTV story is in the title (Personal documents, SS numbers found in dumpster behind Orlando law firms). These stories keep on landing on the local news but this one seemed to have more finger pointing than most. Lawyers pointing to the landlord, the landlord pointing to cleaning staff and then circling back to the lawyers. It’s like a bad reenactment of the old Abbott and Costello routine of “Who’s on First.” We all know that records with Personally Identifiable Information (PII) should be disposed of securely¬† – so why does this kind of thing keep happening? Are small practitioners such as medical offices, law firms and CPAs that out of touch with records and information practices?

What all this actually points to is a lack of information governance and, in particular, a lack of accountability, which should have been defined by the law firm on the outset. Information governance isn’t just a challenge for large organizations and corporations. Any and all business and professional entities should be concerned about who is responsible for the proper destruction of documents and have a defined process for doing so.

Throwing records into the trash is a recipe for trouble.

Throwing records into the trash is a recipe for trouble.

Pointing to the cleaning crew as the problem does not make sense. Most cleaning crews don’t just take records and documents off of people’s desks and throw them out. These records should never have been located in an area where they could be mistaken for trash. So here’s the question? Who in your organization is ultimately accountable for making sure that policies and procedures for the protection, retention and eventual disposal of the organization’s information have been developed? This doesn’t say they have to create the procedures but someone has to take responsibility for making sure that information governance is addressed. That’s what accountability is about and it isn’t just reserved for the giants among us. And, if you are in a large organization you might start taking a serious look at your field offices and see if they are in the same league. Do you really want to be another local news story?

June 2015 Events

AIIM Florida Chapter Meeting

Join me and Take the Terminlogy Challenge and Win! at the next AIIM Florida Chapter meeting on Thursday, June 11, 2015 at 11:30 AM EDT being held at Idatix Corp in Clearwater, Florida, 1499 Gulf to Bay Blvd., Clearwater, FL 33755.

As an ECM professional it is important to understand the terminology associated with the both new technologies and business practices that impact your implementation initiatives. Using a game show format, this fun session will cover terminology coming from social media, cloud computing, security, privacy, e-discovery, business practice, and more. The session will prepare you to be more conversant with other departments in your organization and stay on the forefront of business and technology trends.

Why You Should Come

  • Learn how to be up to date on ECM information to share across your organization
  • Gain insights into the key terminology and trends in ECM
  • Understand technology trends that impact your ECM Implementation 

Please RSVP to Pamela Yemma pamelayemma@yarnall.com by Tuesday, June 9th, 6 PM EDT for an accurate food count. Fee is $15.

ARMA Central Florida Chapter Meeting, June 19, 2015

The IT Mind and Its Tribulations: A Records Manager’s Look presented by Mauricio Perry, CRM

Mauricio is a Certified Records Manager, a Certified e-Discovery Specialist, and a Certified Quality Engineer. He has more than 18 years of experience managing records for a multi-national company. He is the webmaster for the Palm Beach Treasure Coast Chapter of ARMA.

  • 4Rivers is being catered in for this June seminar/luncheon!
  • Parking will be provided!!
  • LOCATION: Orange County 109 Church Street Building – 4th floor conference room
  • FEE: $20.00
  • Contact Brian Lefils to reserve a spot at the meeting. bryan.lefils@occompt.com